Terms and Conditions

How do you make the little people?

Some of the figures are cast from model railroad props and some were carved out of wax by us. Either way we make a mold so we don't need a brand new figure each time. Thus we are able to make multiples of any figure. Once we have the rubber mold we then inject wax into the mold, create a small “tree” for figures, encase the “tree” in plaster, melt the wax out of the plaster in a kiln leaving a perfect negative space in the plaster. When the plaster is hot enough we pour molten silver into an opening in the plaster. That cools and the plaster is cracked away leaving a perfect positive image of the little tree of figures. This is called the lost wax method of casting because you lose the wax. A new wax figure must be made for every silver figure you want. It's a very old method of casting.

How can I see your work in person?

We sell our work to some shops and galleries across the country. Please support your local gallery!  

They are important sales tools for us and we want to see them thrive!

I have one of your clocks but it...

The clocks have simple quartz movements. They are VERY RELIABLE! In the 40+ years that we've been using them we have only had 1 defective movement. If a clock that had been running either stops or slows down, change the battery. It's hard to determine how long a battery will last ( we recommend changing them once a year), but changing the battery is always the first step.

*Make sure you have the polarity of the battery correct. The + on the battery matches the + on the movement.

* Make sure the battery is seated and the poles are touching their connections. Roll the battery back forth a bit once you get it in place.

* Make sure the hands are not crossing each other. The hands are light weight and may become bent. You may bend them slightly so they do not interfere with each other, including the second hand.

Its not the battery. The hands flop

You will need to adjust the hands. 

* There is a tiny nut which holds the minute hand on. Sometimes that nut loosens and lets the minute hand flop. Remove the second hand (it pulls straight off), lift off the minute hand then make sure the hour hand is pressed firmly onto the plastic shaft. A bit of gentle twisting will see that the hand is properly seated.  Replace the minute hand and the tiny nut with your fingers then press the second hand back on.

*  If those things fail, call us & we'll troubleshoot together. We can always send you a new movement or exchange the clock.

Do you sell elsewhere online?

We sell on  artfulhome.com MaryAnn Owen. We also sell on Etsy at:Etsy.com/people/wingedcamel We have a lot of our work on Etsy and can list anything you're interested in buying there.

Do you do custom work?

Sometimes. Call or e-mail with you ideas & we'll see what we can do. We do not do specific figures... no golfers or gymnasts. Sorry!

Where's Colton?

Colton, NY is a tiny town in the northern foothills of the Adirondack Mts. Ottawa, Ontario is out nearest city. See more in “About Us”

My cat knocked over my Winged Camel clock. Will you fix it?

Sure. We made it, we can fix it. Call or e-mail us to let us know you'll be sending a repair back to us & we'll give you packing instructions. Charges for repairs tend to be minimal (often free) depending on the extent of the damage.